Refund policy

Last updated: October 19, 2026

Return & Refund Policy

Return Eligibility

We accept returns only for products received in physically damaged condition.

Please inspect your order upon delivery and report any damage within 7 days of receiving the product.

    Unboxing Video Requirement

    For damaged-product claims, a continuous parcel-opening/unboxing video is required.

    The video should clearly show:

    • The sealed parcel before opening
    • The complete opening of the package
    • The product immediately after opening
    • The damage or defect clearly visible
    • The order number, if visible on the parcel

    The unboxing video allows us to verify the condition of the product at the time of delivery and helps us process your request efficiently.

    Please keep the original product and packaging safely until your return request has been reviewed and resolved.

    How to Request a Return

    Contact us within 7 days through:

    WhatsApp: +91 8248166762
    Email: contact@pickotrends.com

    Please provide your order number and unboxing video. Our team will review your request and guide you through the return process.

    Refunds

    Once the returned product and damage are verified, your refund will be processed to the original payment method.

    Please allow 3–7 business days for the refund to reflect in your account.

    Non-Returnable Orders

    We do not accept returns for:

    • Products that were received without physical damage
    • Return requests submitted after 7 days of delivery

    A Note From PickoTrends

    We want your shopping experience to be simple and hassle-free. If your order arrives damaged, please reach out to us within the specified return period, and we'll do our best to assist you promptly.

    Thank you for shopping with PickoTrends. 🤍